About Us & FAQ

Our Story

Founded in 1979, we aim to bring you long-lasting jewelry at affordable prices. Every single piece represents a small plot in our story. We create sustainably crafted jewelry that adds joy and value to your everyday wardrobe. All items are designed here on the Outer Banks and manufactured with great quality and care in Thailand and Italy. We have been working with our manufacturers closely since ‘79 to ensure that what we deliver can last our customers a lifetime.  

Sunrise Beach

Our Materials

All of our jewelry is made with the finest quality Sterling Silver and Gold. Perfect for longevity and everyday use. We mark every piece, down to the clasp of every chain, with a stamp to signify it’s individual quality. On each piece you will find it either marked with 925 or 14K. We use 925 Sterling Silver to maintain its strength and practicality for everyday use. We use 14 Karat Gold to maintain affordability and to support the active lifestyle of our customers, as it is less prone to wear. We encourage you to take our pieces with you wherever you happen to be traveling, confident that our pieces are lifelong companions.

 

Our Customer Care

When you purchase from Island Connection, we provide you with a 1 year warranty against manufacturer defects. We also provide a 14 day return window for a full refund of the item purchased. We offer a store credit for items purchased up to 90 days after the original purchase date. After our warranty expires, we can facilitate the repair of your items when you send them back to us. We want you to feel comfortable purchasing from Island Connection, and to have confidence you can take our pieces everywhere!

Can I track my order?

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Where do you ship to?

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What are your shipping rates?

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